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Empowerment

Tschohl, John

Empowerment - México Service Quality Institute 2004 - 19 minutos

Subjects--Topical Terms:
SERVICIO AL CLIENTE
EMPOWERMENT
HABILIDADES DE VENTA SERVICIOS
FORTALECIMIENTO DE LA AUTORIDAD
NECESIDADES DEL CLIENTE
SATISFACCIÓN DEL CLIENTE

Dewey Class. No.: 244 DVD

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