Sullivan, Robert Dooley, Jenny

Travel agent - Estados Unidos Express Publishing 2019 - 100 páginas Ilustraciones y fotografías a color - Career paths .

Table of contents:
Book 1:
Unit 1: The travel agency. Unit 2: Communication. Unit 3: Travel agent´s tasks. Unit 4: Destination activities. Unit 5: Modes of travel. Unit 6: Types of trips. Unit 7: Air travel. Unit 8: Luxury vacations. Unit 9: Describing time. Unit 10: Describing cost. Unit 11: Payment and billing. Unit 12: Numbers anda basic math. Unit 13: Package deals. Unit: 14: Commissions. Unit 15: Types of travel agencies. Book 2:
Unit 1: Fligths. Unit 2: Airplane options. Unit 3: Airport and ticket information. Unit 4: Rail travel 1. Unit 5: Rail travel 2. Unit 6: Cruise ships 1. Unit 7: Cruise ships 2. Unit 8: Rental cars 1. Unit 9: Rental cars 2. Unit 10: Acommodations 1. Unit 11: Accommodations 2. Unit 12: Tours. Unit 13: Adventure vacations. Unit 14. Coach travel. Unit 15: Local transportation. Book 3:
Unit 1: In-store booking. Unit 2: online booking. Unit 3: cancellations and delays. Unit 4: Intinerary changes. Unit 5: Customer relations. Unit 6: Sales techniques. Unit 7: Travel documents. Unit 8: Travel safety. Unit 9: Currency exchange. Unit 10: Clients. Unit 11: Travel insurance. Unit 12: Travel agents´traits. Unit 13: Special considerations. Unit 14: Certification. Unit 15: Future of the industry.

9781471580819


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